Terms of Service

1. Acceptance of Terms

By creating an account or using BrandPulse, you confirm that you are at least 18 years old and have the legal capacity to enter into these Terms. If you are using BrandPulse on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Description of Service

BrandPulse is a brand monitoring platform that tracks and analyzes brand mentions across AI language models including ChatGPT, Claude, Gemini, and others. Our service provides:

• Real-time tracking of brand mentions in AI-generated responses
• Analytics and insights about brand presence across different LLMs
• Competitor analysis and benchmarking
• Sentiment analysis and trend monitoring
• Custom prompts and query tracking

3. Account Registration and Security

• You must provide accurate and complete information when creating your account.
• You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
• You must notify us immediately of any unauthorized use of your account.
• We reserve the right to suspend or terminate accounts that violate these Terms.

4. Acceptable Use

You agree to use BrandPulse only for lawful purposes and in accordance with these Terms. You agree NOT to:

• Use the service to monitor brands without proper authorization or for unlawful purposes.
• Attempt to gain unauthorized access to our systems or interfere with the service.
• Reverse engineer, decompile, or attempt to extract source code from our platform.
• Use automated systems or bots to access the service in ways that exceed reasonable usage limits.
• Resell, sublicense, or redistribute access to BrandPulse without our written permission.
• Use the service to harass, defame, or violate the rights of others.

5. Subscription Plans and Billing

• Free Trial: We offer a 14-day free trial for new users. No credit card is required during the trial period.
• Paid Plans: After the trial, you may subscribe to a paid plan. Pricing and plan details are available on our website.
• Billing: Paid plans are billed monthly or annually in advance. All payments are processed through Stripe.
• Cancellation: You may cancel your subscription at any time. Cancellations take effect at the end of the current billing period. No refunds are provided for partial billing periods.
• Price Changes: We may change our pricing with 30 days notice. Continued use of the service after price changes constitutes acceptance of the new prices.

6. Data Ownership and Usage

• Your Data: You retain ownership of all data you provide to BrandPulse, including brand names, monitoring preferences, and custom prompts.
• Service Data: Monitoring data, analytics, and insights generated by BrandPulse are provided to you under license for your use while subscribed to the service.
• Aggregated Data: We may use anonymized and aggregated data to improve our service, develop new features, and generate industry insights.

7. Service Availability and Modifications

• We strive to maintain 24/7 service availability but do not guarantee uninterrupted access.
• We may perform scheduled maintenance with reasonable notice when possible.
• We reserve the right to modify, suspend, or discontinue any part of the service at any time.
• We may update these Terms from time to time. Continued use after changes constitutes acceptance.

8. Intellectual Property

BrandPulse and its original content, features, and functionality are owned by us and are protected by international copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works based on our service without our express written permission.

9. Disclaimers and Limitations of Liability

• Service Accuracy: While we strive for accuracy, we do not guarantee that monitoring data is complete or error-free. Brand mentions may be missed or misclassified.
• Third-Party Services: BrandPulse monitors third-party AI language models. We are not responsible for changes to these services or their availability.
• No Warranty: The service is provided "as is" without warranties of any kind, either express or implied.
• Limitation of Liability: To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of BrandPulse.

10. Termination

We may terminate or suspend your account immediately, without prior notice, if you breach these Terms. Upon termination, your right to use the service will cease immediately, and we may delete your account data in accordance with our Privacy Policy.

11. Governing Law

These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law provisions. Any disputes arising from these Terms or your use of BrandPulse shall be resolved through binding arbitration or in courts of competent jurisdiction.

12. Contact Us

If you have questions about these Terms of Service, please contact us at:

• Email: dev@codingspace.io
• Website: https://www.brandpul.se